FREQUENTLY ASKED QUESTIONS
Contact us directly with your requirements and we will advise what the best value for your money product is for your needs. Call or Whatsapp us, or use the contact form to drop us an email.
Orders are shipped by The Courier Guy to any address within South Africa. You may also collect from us or use your own courier.
DELIVERY TIMES
- Shipping within Cape Town typically takes 1 working day
- Shipping to major centres typically take 1 – 2 working days.
- Shipping to smaller centres typically take 3 – 4 working days.
- Shipping to outlying areas typically take 4 – 5 working days.
SHIPPING RATES
- National Economy Freight up to 15Kg - R86.25 (R75 + VAT)
- National Overnight Courier up to 2kg - R132.25 (R115 + VAT)
- National Overnight Courier over 2kg add R40 per extra 1kg
- Cape Town Overnight Courier - R74.75 (R65 + VAT)
When your order is shipped we will send your package's waybill number to your email address.
We do deliver throughout the whole African continent by. If you would like something delivered to you outside of South Africa, please contact us directly for a quotation.
Yes, you may arrange your own courier or collect in person from our premises after placing your order online.
CONTACT US FOR ASSISTANCE
Email: sales@xtool.co.za
Phone: +27 76 536 9303
Location: Chesham Road, Claremont, Cape Town, 7708, South Africa
Please do not hesitate to contact us with any queries or complaints you may have. We appreciate your business and the opportunity to work with you.
BUSINESS HOURS
Saturday: 9am - 12:00pm
Sunday: Closed